ANTI has a policy of elegible exchanges or returns. ANTI accepts exchanges or returns of unworn and undamaged items within 10 days of the delivery date. All custom pieces and special orders are final sale. For a return or exchange to be accepted, items must be sent in unworn condition, in their original packaging and with original tags attached. Returns or exchanges that do not meet our policy will not be accepted and instead will be shipped back to you at your expense. Also, in both cases, customers are responsible for the shipping cost of returned pieces. Email customer service at info@anti.com.ar to initiate a return or exchange. We’ll provide you with a return/exchange number. Carefully wrap the jewelry, place it in the original packaging, and write the number on the exterior of the package. Take your package to a staffed DHL or courier to send the items via registered Air Mail. We need packages be returned via traceable carrier and insured to the full amount of the merchandise. Once your return/exchange is received and inspected, we will send you an email to notify you whether your refund or exchange is approved or rejected.

 In case of receiving damaged orders, ANTI accepts returns due to flaws, defects or wrong sizing, when they actually do exist. We will repair, replace, or refund any product for issues with manufacturing or craftsmanship within 30 days of purchase. Eligibility for replacement or refund will be determined on a case by case basis. We reserve the right to inspect the pieces in each case, and return the item to you if we assess that the issue isn’t manufacturing related or due to usual wear. Email info@anti.com.ar to notify any damaged orders. 

ANTI does not take responsibiity for damage or loss once the package has been sent. Each piece is carefuly hand made to order in Buenos Aires, Argentina. Once the order has been placed, your credit card will be charged the stated price and you will receive an order confirmation showing your products, billing and shipping details. If you’re buying a ring, please send your sizing information via email after checkout. In you’re buying a chain necklace, please send your desired length via email after checkout. We can help determine your ring size upon request. Pieces will ship 4-6 weeks after order is placed. We process each request meticulously and in entry order. 
 ANTI ships worldwide via DHL Air Mail. International shipping may take up to 3-7 days to reach destination. Delivey times are estimates. It may take longer due to customs clearence procedures in certain countries. Orders are sent  to the delivery address submitted by the customer. A signature is required upon delivery. Please ensure you nominate a delivery address you will be present at during the estimated time of arrival. No PO Boxes accepted. No responsibility is taken by ANTI for damage or loss once the package has been sent. ANTI is not responsible for unanticipated delays by carriers or custom clearence. A shipping confirmation email will be sent once your order has been fulfilled. This will contain a tracking number which can be used to track the journey of your purchase. ANTI is not responsible for duties, taxes or fees associated with the import and final delivery of your order. 


CHANGES TO YOUR ORDER If you require any changes to your order including address details, please contact us immediately to ensure modifications can be applied. Please note, if delayed, we may not be able to make any requested changes. Please note that we do not replace items that are tracked as being delivered.